Santa Maria Novella 4 bedrooms

Fair
Traveller Type: Family with Young Children
  : The apartment was spacious and in a good location.
  : The air conditioning was barely functional and we stayed there the hottest week of the summer. We consistently lost power and spent most of the time there in the dark trying to prevent losing the AC.

Wonderful
Traveller Type: Family with Young Children
  : Large apartment with well equipped kitchen and 3 bathrooms with good showers and hot water and great sitting/reading room. Although only on first floor, accessible by lift. Great outdoor space, would be good in warmer weather
  : No dishwashing detergent or sponges or washing powder for washing machine.While we were advised of a late arrival fee, our train was delayed beyond our control and although we explained and sent through all appropriate correspondence, we were still charged the fee

Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : A great location, very convenient, very spacious, you can walk everywhere easily from the apartment and despite being on a busy street, it was surprisingly quiet.Had a lovely terrace that is very under advertised which we enjoyed sitting out on every evening....They were very good communicators, a really nice guy met us and let us in.The beds were comfy, the bathrooms were v good, with good showers and clean.Overall we had a happy stay and it was ideal for the family.
  : The kitchen was pretty poorly equipped. No sharp knives, only one chopping board. No cloths for drying up dishes (luckily we had brought our own having read previous reviews) and really....the cleaning team could do a better job....the terrace needs a good old sweep, dust under the beds and on the radiators was pretty thick and really, I feel you are missing a trick with your great terrace which could be made beautiful at very little cost...the swing chair is ripped, there is a broken chair dumped in the corner, a lick of paint wouldn't go a miss and even the broom provided was broken so even when we wanted to sweep, we couldn't.But this is just feedback designed to be helpful.Overall we had such a fabulous five nights in Florence and we would comeback and would recommend it.

Wonderful
Traveller Type: Family with Young Children
  : Great property - it was very clean and loved the open layout and way more spacious than expected. Our family stayed very comfortably and loved the large balcony - it was also great leaving the doors open to the kitchen and cooking together! Was worried about the location at first because it looked a little far from city center for 2 kids to walk but it wasn't an issue. Check-in was also very easy as Mirko met us at the property - he was super nice and helpful!

Very Good
Traveller Type: Family with Young Children