PRESTIGE Apartment - hosted by Sweetstay

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not possible) and charges may be applicable.

Pets are not allowed.

Children of any age are allowed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform PRESTIGE Santa Maria Novella with PRIVATE PARKING! hosted by Sweetstay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of EUR 250 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A surcharge applies for arrivals after check-in hours:
of EUR 25 from 19:00 to 20:00;
of EUR 35 from 20:00 to 22:00;
of EUR 45 from 22:00 to 00:00.
All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 00:00.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.